Relationship Manager, Private Banking | 13 000 AED Salary

Relationship Manager, Private Banking, Qatar Clients

In this role as Relationship Manager, Private Banking, you will be responsible for driving profitable growth by acquiring, developing and servicing long-term relationships with UHNW and HNW clients. It is essential in the role that you have a Qatar based book of Private Banking clients.

Key Roles and Responsibilities

Business
* Accountable for the performance of individual\'s own client book.
* Deliver NNM, AUM, and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
* Generate healthy pipeline of target market prospects and convert them into clients.
* Grow client portfolio size by deepening existing customer relationships.
* Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
* Deliver, monitor and review solutions to clients based on client investment profile.
* Conduct periodic reviews of client accounts in accordance with established procedures.
* Deliver profitable growth by controlling costs and mitigating operational losses.
* Deliver positive client performance in line with client investment profiles.

Processes
* Support the continuous improvement of processes to increase operational efficiency and effectiveness.
* Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
* Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
* Ensure sales management, suitability and onboarding processes are applied appropriately.

People and Talent
* Collaborate with support functions, business partners, and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.

Risk Management
* Do what is right in order to avoid reputational risks and operational losses.
* Understand the risk and control environment within area of responsibility and drive rectification as required.
* Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.
* Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.

Governance
* Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
* Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations forms part of the culture.
* Participate in Local Client Committee and other relevant committees where applicable.
* Engage with all audit report findings and ensure feedback is acted upon.

Regulatory & Business conduct
* Display exemplary conduct and live by the Group\'s Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
* Support the business to achieve the outcomes set out in the Bank\'s Conduct Principles, such as Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
* Platform Managers
* Client Service Managers
* Product Specialists and dedicated functional partners
* Relevant Front office colleagues

Other Responsibilities
* Embed Here for good and the Group\'s brand and values.
* Perform other responsibilities assigned under Group, Region, Country, Business or Functional policies and procedures.
* Work effectively across SCB, using values behaviours to drive overall business growth.

Requirements

* Academic or Professional Education/Qualifications - relevant degree or equivalent preferred
* Licenses and Certifications/accreditations - as required by role remit and responsibility
* Professional Memberships - as required by role remit and responsibility
* Languages - fluency in business English essential, Arabic preferred
* Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility
* Strong ability to develop a network of target prospects
* Proven risk management capabilities
* Firm in all business guidelines and compliance issues
* Sound knowledge of financial markets and investment products
* Outstanding communication and presentation skills

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group\\\\'s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.
Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.
In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.